Empowering a sustainable future, one rooftop at a time.
Sunrun believes in a future powered by renewable energy, and we're committed to helping you harness its potential. Founded on the principle that clean energy should be accessible to everyone, we offer innovative solar and battery solutions to homes across the nation.
Experience and Expertise
With over 900,000 installations completed, Sunrun stands as America's leading home solar and battery company. Our experienced team of professionals has installed solar panels and battery storage systems in thousands of homes, meticulously optimizing every project. We leverage our vast experience to provide you with unparalleled expertise and seamless execution.
Solutions for every home
We understand that every home has unique energy needs. That's why we offer a variety of plans and financing options to create a customized solution catered to your budget and energy goals. Choose from:
- Solar panels: Generate clean energy and reduce your dependence on fossil fuels.
- Battery storage: Ensure you have reliable backup power during outages and maximize the energy you generate.
- Smart technology: Control and monitor your system from anywhere with intuitive apps and automation features.
Understanding your needs
Our dedicated Solar Advisors will work closely with you to assess your energy needs, evaluate your roof suitability, and design a customized solution. We offer:
- Predictable monthly payments: Enjoy predictable energy costs with flexible financing options.
- Little-to-no money down: Start saving without a significant upfront investment.
- No-debt options: Choose a solution that fits your budget and lifestyle.
Innovation and commitment
Sunrun continuously invests in innovative technologies and solutions to maximize the value of solar energy for our customers. We're proud to offer:
- Shift: Maximize your solar savings by storing excess energy for later use.
- Vehicle-to-home charging: Power your car and home seamlessly with solar energy.
- Home Integration System: Enjoy seamless energy management across all your devices.
Sales Tactics and Aggressive Behavior
Several reviewers expressed unhappiness with Sunrun's sales tactics, describing them as aggressive and pushy. Some reviewers reported receiving multiple calls in a short period, with salespeople continuing to pressure them to buy the product even after being asked to be placed on the do-not-call list.
Poor Customer Service
Many reviewers experienced poor customer service, with some reporting difficulties in getting their issues resolved or receiving callbacks from the company. Some reviewers mentioned being forced to pay for months when their solar panels were not working, and the company failing to admit its mistakes.
Installation and Maintenance Issues
Some reviewers reported issues with the installation and maintenance of their solar panels, including poor workmanship and failure to deliver on promises.
Harassment and Unauthorized Visits
A few reviewers reported being harassed by Sunrun salespeople, including being followed around stores or receiving unauthorized visits to their homes.
Positive Experiences
On the other hand, a few reviewers had positive experiences with Sunrun, praising their efficient installation process, good customer service, and effective solar energy solutions.
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