Empowering a brighter future, one solar panel at a time.
Empowering Energy Independence Across North Carolina and Virginia
8MSolar proudly empowers homeowners and businesses in North Carolina and Virginia to embrace renewable energy and achieve sustainable energy independence. We are a certified solar installer, specializing in residential and commercial solar installations, battery storage, and EV charging solutions.
A Commitment to Excellence
Our team of experienced professionals is dedicated to providing exceptional customer service from initial consultation to project completion. We value transparency, open communication, and collaborative partnerships with our clients. We are proud to be a trusted partner, consistently delivering high-quality solar energy solutions that meet the unique needs of our customers.
Tailored Solutions for Every Home and Business
We understand that every property is different. That's why we offer customized solar solutions tailored to your unique needs and goals. We provide a comprehensive initial consultation where we assess your energy consumption, roof suitability, and your financial aspirations.
Services We Offer
- Residential Solar Panel Installation: Maximize your energy savings and reduce your carbon footprint.
- Tesla Powerwall & Battery Storage: Ensure reliable energy during outages and optimize your solar energy production.
- Solar Incentive Programs: Maximize your federal and local incentives.
- EV Charging Installation: Charge your electric vehicle effortlessly at home.
- Commercial Solar Solutions: Optimized energy efficiency for businesses of all sizes.
Our Values
- Sustainability: We believe in harnessing clean and renewable energy to combat climate change.
- Accessibility: We make going solar affordable and accessible through competitive pricing and financing options.
- Innovation: We stay abreast of the latest advancements in solar technology to deliver the most efficient and reliable systems.
- Community: We actively support local initiatives and are committed to building a sustainable future for our community.
Join the Growing Movement towards Clean Energy
Contact 8MSolar today and discover the power of clean, reliable energy for your home or business. We'll guide you through the process, answering your questions and providing expert recommendations every step of the way.
Overall Experience
All the reviewers had a positive experience with 8MSolar, praising their professionalism, communication, and customer service. The team at 8MSolar was described as knowledgeable, helpful, and friendly. They were transparent about the process and pricing, and the installation was done efficiently and with minimal disruption.
Installation and Quality
The reviewers were pleased with the quality of the solar panels and the installation. The installers were described as diligent and professional, and the crews were efficient in their work. The installation was completed within a reasonable timeframe, and the reviews mentioned that the installers cleaned up thoroughly before leaving the site.
Communication and Customer Service
8MSolar's communication was praised by the reviewers, who appreciated being kept informed throughout the process. They received timely updates on the status of their project, and the team was responsive to any questions or concerns.
Comparison to Other Companies
Several reviewers mentioned that they had received quotes from other solar companies, but chose 8MSolar due to their competitive pricing, excellent customer service, and professional installation.
Challenges and Missteps
While most reviews were entirely positive, one reviewer mentioned that there was a minor misstep during the installation that required a repair. However, the company addressed the issue promptly and the repair was done to a high standard, leaving the reviewer impressed.
I signed my contract with 8M Solar on September 24, 2024, after securing all necessary approvals from my HOA and Duke Energy’s rebate program. My installation was originally scheduled for late October 2024. However, on October 17, 2024, they informed me that the Powerwall was unavailable and asked me to proceed with a partial installation while paying for it in advance. I declined, as I wanted the entire system installed at once. I agreed to wait until November 1, 2024, and they assured me they would come back with a new installation date.
Despite multiple follow-ups, 8M Solar failed to provide any updates by 2024 and provided the date of December 31, 2024, when they finally scheduled the installation. However, this date would cause me to lose access to essential refunds and credits for 2024, which I had been requesting from the beginning. Meanwhile, my neighbor, who had not even paid the initial deposit and signed up for the project after November, had his system installed and operational before the end of December 2024. When I questioned this to 8msolar, I was told that he was selling his home, so they prioritized his installation over mine—even though I had paid earlier and had been waiting for months.
As a result, my installation was pushed to February 27, 2025, which was inconvenient for me as I would be out of the country for two months. When I requested an earlier or later date, they refused, saying it was the "earliest available." They also stated that if I postponed further, I would be charged an additional $1,200.
Given their unfair prioritization and disregard for my repeated requests, I decided to cancel the project. Now, they are charging me a total of $3,250 in fees—including $1,750 for prep and application fees (which is understandable) and an additional $1,500 in cancellation fees, which is completely unfair. Meanwhile, my neighbor, who never paid the $3,000 deposit, would not be liable for a similar cancellation fee had he chosen to cancel, making it clear that 8M Solar used my deposit as leverage to delay my installation while prioritizing others.
This experience highlights serious concerns about 8M Solar’s business ethics, transparency, and fairness in customer treatment. If anyone has insight into legal options or how to formally escalate this complaint, I would appreciate any guidance.
For those considering 8M Solar, beware of their deceptive scheduling practices and the risk of being pushed aside for new customers. I strongly caution against trusting them to honor their commitments.
Has anyone else experienced similar issues with 8M Solar? Let’s hold them accountable.
